Terms Of Service

1Services Provided

Herbal Nails & Spa at The Preserve - Chino provides luxurious nail care, spa treatments, waxing, organic treatments, nail enhancements and related services designed to offer relaxation and rejuvenation. These Terms apply to all users and customers utilizing our website, appointment booking system or SMS/Text messaging services.

2SMS/Text Messaging Terms

By providing your phone number and opting into our SMS/Text messaging program, you consent to receive recurring automated appointment reminders, notifications, service-related updates and/or promotional messages from Herbal Nails & Spa at The Preserve - Chino. Your consent to receive messages is not required as a condition of purchasing goods or services. Message frequency may vary. Standard message and data rates may apply.

3Appointments and Availability

Appointments are subject to availability and may require advance booking. We strive to accommodate your preferred scheduling, but availability is not guaranteed. Prices, services and availability are subject to change without prior notice.

4Customer Responsibilities

When utilizing our services or booking appointments, you agree to:

• Provide accurate and complete personal information, including any medical or allergy conditions.
• Follow all guidelines and instructions provided by Herbal Nails & Spa at The Preserve - Chino staff.
• Use our services and website lawfully and ethically, avoiding misuse or fraudulent activity.

5Payments, Cancellations & Refunds

Payment is required at the time services are rendered. We accept major credit/debit cards and cash.

• Cancellation Policy: To avoid cancellation fees, please notify us at least 24 hours before your scheduled appointment. No-shows may incur charges or limitations on future bookings.
• Refunds: Services performed are non-refundable. If you have concerns about your service, please inform us promptly so we may address your issue appropriately.

6Liability Disclaimer

We prioritize your safety and satisfaction; however, Herbal Nails & Spa at The Preserve - Chino is not liable for allergic reactions, sensitivities, injuries or dissatisfaction resulting from services provided. Clients must disclose any known allergies, skin sensitivities or medical conditions before receiving treatments.

7Intellectual Property

All content displayed on our website, social media pages and physical premises, including text, photographs, logos, branding, graphics and materials, is owned exclusively by Herbal Nails & Spa at The Preserve - Chino and is protected by applicable intellectual property laws. Unauthorized copying, reproduction, distribution or use of this content is strictly prohibited without our explicit written permission.

8Privacy Policy

Your privacy is important to us. Please review our detailed Privacy Policy to understand how we handle your personal data and protect your privacy.

9Changes to these Terms

Herbal Nails & Spa at The Preserve - Chino reserves the right to update or modify these Terms of Service at any time. Any changes will be prominently posted on this page. Continued use of our services following these changes constitutes your acceptance of the updated terms.